Code of Conduct ”Our Golden Code”

A copy of our Code of Conduct can be found by clicking here

Embracing a high standard of governance and business ethics requires also continues development of policies, procedures, knowledge and practices. QAPCO is committed in conducting business in compliance with the principles established in laws, regulations, policies and procedures. Our Business witnessed significant improvements to our governance and business ethics practices as our BoD adopted numerous policies that strengths these practices relating to competition, anti-fraud, compliance, anti-bribery and corruption, conflicts of interest, speaking up and confidential information that is built to align our business’s drivers with our stakeholders’ interests. We aim to earn their trust by cultivating a culture of integrity and transparency within our organization.

Speaking Up

At QAPCO, integrity, accountability, and ethical conduct are fundamental to the way we operate and make decisions. We are committed to fostering a culture of transparency where employees and stakeholders feel confident to raise concerns responsibly and in good faith.

The Speaking Up channel provides a secure, confidential, and trusted mechanism to report concerns relating to potential breaches of the QAPCO Code of Conduct, applicable laws, and regulations, or other unethical or improper practices. This channel is intended for reporting serious concerns, including but not limited to:

Misconduct or unethical behaviour
Corruption, bribery, or improper payments
Fraud, financial misstatements, or irregularities
Conflicts of interest
Breaches of laws, regulations, or the QAPCO Code of Conduct

All concerns submitted through the Speaking Up channel are handled with the utmost confidentiality, assessed objectively, and escalated appropriately in accordance with QAPCO’s established procedures. Maintaining a clear and focused Speaking Up process helps protect the integrity of our operations and ensures that sensitive matters receive the attention, independence, and protection they require.

QAPCO strictly prohibits retaliation against any individual who raises a concern or reports suspected misconduct in good faith. This includes protection from intimidation, harassment, discrimination, or any adverse employment or business-related action. Any act of retaliation is considered a serious violation of the QAPCO Code of Conduct and will result in appropriate disciplinary action.

Reporting a Violation

Employees, contractors, business partners, and other stakeholders may report concerns through the QAPCO Speaking Up Line using the following channels:

Email: speakingup@qapco.com.qa
Telephone: +974 4033 8080